Utility Payments

Online Payments
Want to make a one time payment on your account with your Visa, MasterCard or bank account? No registration is required. Make a one time payment.

Register for E-billing and you can sign-up for AutoPay using your Visa, MasterCard or bank account. View step by step instructions on how to get registered (PDF) or sign up for AutoPay. Don’t want an e-bill but still want to use AutoPay? Call Utility Billing Customer Service at (707) 431-3307.

By Mail
Please do not mail cash.

Use the addressed return envelope and remittance stub included with your utility bill.  Payments go to a lockbox at WestAmerica Bank, which processes the payments on behalf of the City. Customers using their bank's online bill pay service are asked to remit payments to our physical address:
401 Grove Street
Healdsburg, CA 95448

Do not use our P.O. Box address to avoid delays in the posting of payments.

In Person
Visit our utility payment counter at City Hall:
401 Grove Street
Healdsburg, CA 95448

The office is open Monday through Friday from 8:00 a.m. to 5:00 p.m.

By Payment Drop-Box
Please do not pay in cash.
Utilize our drop boxes at City Hall, located in the north end parking lot or affixed to the north side of the building.